Innadril SA
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  • Welcome!
  • Payment
    • Common problems with payments
      • Credit Card Charged for Failed Order
      • Charged for the Same Order More Than Once
      • Solutions to Common Payment Issues
        • Unauthorized Charge
        • Strong Customer Authentication
      • Chargeback Repayment Options
      • What Is a CVV Code?
  • Game client and Launcher
    • Downloading files
    • Installing Innadril Launcher
      • Update
    • Trouble starting the game
      • My launcher does not update game and does not start the game/can't change language
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  • Account and application
    • Creating a New Administrator Account
      • Windows 7
      • Windows 10
    • Received Password Reset Email But Didn't Request It
      • Cannot Log in After Password Reset
      • Running a Virus Scan
    • Troubleshooting Installation and Patching
      • Troubleshooting Security Applications
        • Security Software
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    • Scope of Technical Support
  • Disconnects
    • Optimizing Your Internet Connection
      • Bypassing the Router
      • Running a Traceroute
      • Running a Pathping
        • Analyzing A Pathping
      • Disabling Proxy Settings
  • Rules
    • Social Media rules of conduct
      • Can't Post on Forums
    • In-Game rules of conduct
    • User agreement
      • 1. Definitions
      • 2. Subject of the Agreement
      • 3. Terms for entry of the Agreement into a force
      • 4. Territory
      • 5. Rights and Obligations of the Parties
        • 5.1 User Rights
        • 5.2 User Obligations
        • 5.3 User does not have the right to:
        • 5.4 Single-Box Policy
        • 5.5 Operator Rights
        • 5.6 Operator Obligations
        • 5.7 Limitation of liability of the Operator
        • 5.8 The Operator does not guarantee:
        • 5.9 Account Penalty Policy
      • 6. Privacy and Security
      • 7. Additional Paid Services
      • 8. Refund Return Cancellation Policy
      • 9. Disclaimer of Warranties
      • 10. Additional Provisions
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  1. Payment
  2. Common problems with payments

Chargeback Repayment Options

A chargeback is the return of funds after a customer successfully disputes a payment with their financial institution.

We will usually remove content from an account when there is a chargeback on the associated transaction. In certain situations, a chargeback will result in your game account being locked.

To resolve a Innadril Shop chargeback, contact Innadril Customer Support.

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Última actualización hace 2 años